Starbucks has changed its policy, requiring customers to make a purchase to use its facilities
Washington: Starbucks is making some big changes. If you want to hang out or use the restroom, you’ll need to buy something. The company announced this new rule recently.
They’re rolling out a new code of conduct in all their North American stores. This will ban things like smoking, drug use, and panhandling. They want to make sure paying customers feel prioritized.
Starbucks spokesperson Jaci Anderson mentioned that most retailers have similar rules. They’re aiming to create a welcoming environment for everyone while setting clear expectations for behavior.
If someone breaks the rules, they might be asked to leave, and the store could even call the police if needed. Employees will get training on how to enforce these new policies.
This change reverses an open-door policy that started in 2018 after a controversial incident in Philadelphia. Two Black men were arrested for not buying anything while waiting for a business meeting, which caused a lot of backlash for the company.
Back then, former Chairman Howard Schultz wanted to ensure everyone felt welcome. But now, with rising safety concerns and disruptive behavior in stores, Starbucks is taking a different approach.
In fact, they closed 16 stores last year due to safety issues. The new CEO, Brian Niccol, is pushing for these changes to help boost sales and bring back that cozy coffeehouse vibe Starbucks used to have.
